Refund policy

REFUND & RETURN POLICY

Our Policy

Due to the custom, made-to-order nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed and sent to production.

Please review your order carefully before completing your purchase, including size, color, and design. If you have any questions about a product, please contact us before ordering.

Quality Guarantee

We stand behind the quality of our products. We will accept returns and issue refunds or replacements only in the following cases:

Defective items
- Manufacturing defects or printing errors
Damaged items
- Items damaged during shipping
Wrong item sent
- We shipped an incorrect product

How to Request a Return

If you receive a defective, damaged, or incorrect item:

Contact us at shopbdla@gmail.com within 7 days of receiving your order
Include your order number and clear photos showing the issue
We will review your claim within 2-3 business days
If approved, we will provide a prepaid return label or send a replacement

Processing Time

Approved refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to your original payment method.

Non-Returnable Items

We cannot accept returns for: